Network Operations Centre. 24x7 Visibility. Rapid Response.
PC Solutions operates a Network Operations Centre that provides round-the-clock monitoring, event management and fault resolution for enterprise and government networks — ensuring operational continuity and minimising the impact of network incidents.
NOC Services
24x7 network monitoring
Continuous monitoring of network devices, links and services with real-time alerting on performance degradation or failure
Event and alert management
Triaging, classification and escalation of network events according to defined priority and impact criteria
Performance monitoring
Tracking of bandwidth utilisation, latency, packet loss and availability across LAN, WAN and cloud-connected network segments
Fault isolation and resolution
Rapid identification of fault location and coordination of resolution, whether first-line fix or escalation to specialist teams
NOC design and build
For organisations establishing an in-house NOC, PC Solutions provides design, technology selection, process development and commissioning
SLA-based reporting
Regular performance reports covering availability, incident volumes, MTTR and trend analysis
Ensure Network Continuity
To discuss NOC services or a network monitoring assessment, contact our team