NOC Design, Build and Reporting. For Clients Building Their Own.
PC Solutions designs, builds and reports on Network Operations Centre capability, for organisations that want to run their own NOC as well as those who rely on ours.
Two Services, One Discipline
Some clients want PC Solutions to run their NOC. Others want PC Solutions to help them build their own. Both draw on the same discipline, the tools, the process design and the reporting structure that make a NOC effective, whichever team ultimately operates it.
What We Deliver
NOC design and technology selection
Tooling, process and technology recommendations for organisations establishing an in-house NOC.
Commissioning and process development
to live operation.
SLA based performance reporting
Regular reports covering availability, incident volumes, MTTR and trend analysis.
Governance and review cadence
A defined reporting cadence and review meetings to track performance against agreed SLAs.
Available as Managed Services, Time and Material or Staff Augmentation. See Engagement Models.
To discuss NOC design and build, or ongoing performance reporting, contact our team.